Most orders are processed and ready for shipping within 24 hours, while some orders may take additional time. If there are any issues with your order that would cause delay, you will be notified as soon as possible. Once your order is out for delivery you will be notified. Orders within Pune will be delivered within 3 - 5 business days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc).

UniText provides free delivery for all orders above Rs 499/- . A delivery charge of Rs 25/- is payable for orders of/below Rs 499/-.

* Please note this is applicable for locations inside Pune.

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FAQs

Orders in Pune are typically delivered in 3-5 Business days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc).

UniText is all about making students experience amazing. We provide free shipping on orders above Rs 499/- . However, a delivery charge of Rs 25/- is payable for orders of and less than Rs 499/-.

We apologize if your order has not delivered and will gladly resolve this issue as soon as possible. Yes, if you have pre-paid for your order and the order was not delivered to you due to uncertain circumstances, we will initiate a full refund within 24 - 48 hours once we get your order back at our warehouse. It typically takes 5-10 business days to get the refund once it is initiated.

We are offering special services during Covid19, and will be delivering outside Pune. Please look at our UniText & COVID-19 section for more details.

There are absolutely NO hidden charges when you make a purchase with UniText. The price you see on the product page is exactly what you would pay.

We are extremely sorry for the inconvenience, as of now we are just delivering in Pune. We soon expect to expand our service area, so keep looking out for any updates! We are offering special services during Covid19, and will be delivering outside Pune. Please look at our UniText & COVID-19 section for more details. If your location is not a part of our delivery program, please send us an email and we will try to deliver your books.

UniText will make 3 attempts for delivery. If you are unavailable to receive your order, the order will be available for you to pick up from our location for the next 10 business days.

Yes, we have a special instruction section available during checkout where you can input any special requests.

Even if you have missed all the 3 attempts, please do not worry. You are welcome to pick up the order from our location within the next 10 business days. If you fail to pick up within the next 10 business days, the order will be cancelled automatically.

UniText office hours are Monday - Saturday (10:00 am - 7:00 pm). UniText will be closed and will not deliver on Sunday.

Yes, you are welcome to pick up your order from UniText. Please visit during our normal operating hours Monday - Saturday (10:00 am - 7:00 pm).

Go to YOUR ACCOUNT -> ORDER HISTORY AND DETAILS. You will be able to see the status of all your orders on this page.