Last updated: (July 15, 2020)


UniText believes in building customers' trust and confidence. We respect the privacy of our customers. Protecting the privacy and security of your personal information is our priority, and we do our best to ensure that your personal information is always handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with “UniText”, such as when you visit our website, or use our applications, participate in our Member Program, or deal with customer service. Please read this privacy policy carefully.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information Collection

We may collect information about you in a variety of ways. The information we may collect on website and our mobile application “UniText” includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give us when you register/create a free account with us either using our website “” or our mobile application “UniText”.

You are not obligated to register with us while you are searching or selecting your books. But membership is required while you are placing an order, and when you are returning/selling the books back to us. Thus, we request our customer to provide us with accurate data.

Demographic Information

From time to time we will be conducting optional online surveys. These surveys may request personal/demographic information like pin-code, age, hometown, education, interests etc. We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.

Log/Derivative Data

"Log Data/Derivative Data" is the information our servers automatically collect whenever you visit our website “”.

Log Data includes information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our website or our mobile application that you visit, the time and date of your visit, the time spent on those pages and other statistics. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions within the application and other users via server log files, as well as any other information you choose to provide.

Demographic Information

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you order, return, exchange, or request information about our services from our website or our mobile application. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors Razorpay and Paytm and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Mobile Device Data

We may collect the device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the website from a mobile device.

Mobile Application Information

If you connect using our mobile application:

1. Geo-Location Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

2. Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

3. Mobile Device Data: We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.

4. Push Notifications: We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website or our mobile application to:

Create and manage your account;Deliver targeted advertising, coupons, newsletters, and other information regarding promotions;Email you regarding your account, orders or returns;Fulfill and manage purchases, orders, payments, and other transactions related to the website and our mobile application ;Generate a personal profile about you to make future visits to the website and our mobile application more personalized;Increase the efficiency and operation of the website and our mobile application;Monitor and analyze usage and trends to improve your experience with the website and our mobile application;Notify you of updates to the website and our mobile application;Offer new products, services, mobile applications, and/or recommendations to you;Perform other business activities as needed;Prevent fraudulent transactions, monitor against theft, and protect against criminal activity;Process payments and refunds;Request feedback and contact you about your use of the website and our mobile application;Resolve disputes and troubleshoot problems;Respond to product and customer service requests;Solicit support for the website and our mobile application;Communicate with you about special offers, events, or new products or services that may be of interest to you;Customize and enhance the UniText websites and advertising;Make communications necessary to notify you regarding security, privacy, and administrative issues;Manage our business;To protect against deceptive and fraudulent activity;Provide customer service by telephone/email and online;

Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Online Postings

When you post comments, contributions or other content to the website or our mobile application your posts may be viewed by all users and may be publicly distributed outside the website and our mobile application in perpetuity.


We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

Social Media Contacts

If you connect to the website or our mobile application through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

Tracking Technologies


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are a powerful tool because they allow web developers to easily perform long-term user recognition. Like many online retailers, we and/or our third party providers use cookies, on the website and our mobile application to help customize the website and our mobile application and improve your experience. When you access the website or our mobile application, your personal information is not collected through the use of tracking technology. Cookies help us to: (1) speed navigation, keep track of the items in your shopping cart; (2) remember your information so that you do not have to re-enter it; (3) monitor the total number of visitors and pages viewed.

Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. But doing so might limit the access to all the features available on the website and the mobile application.

Website Analytics

We may also partner with selected third-party vendors[ such as [Adobe Analytics] [Clicktale] [Clicky] [Cloudfare] [Crazy Egg] [Flurry Analytics] [Google Analytics] [Heap Analytics] [Inspectlet,] [Kissmetrics] [Mixpanel] [Piwik] and others], to allow tracking technologies and remarketing services on the website and our mobile application through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the website and our mobile application, determine the popularity of certain content and better understand online activity. These third party service providers may only use your personal information to perform services for us and may not share your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis. By accessing the website or our mobile application, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings

Security Information

Our website and mobile application has rigorous security measures to protect the loss, misuse, and alteration of your information under our control. Whenever you change or access your account information, we offer the use of a secure server. We use administrative, technical, and physical security measures to help protect your personal information. We go through the SSL secure e-commerce server which uses the military grade encryption to protect all the information. Each customer is important to us and so we make sure to keep all your personal information safe. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Changes to Privacy Policy

This Privacy Policy is effective as of (15/07/2020) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website and our mobile application.

Options Regarding Your Information

UniText provides customers with the facility to review their account at any time or change the information in their account or terminate account by logging/signing into your account settings and updating your account.

UniText also provides the opportunity to all our customers to opt-out of receiving non-essential promotional, marketing related communications from us on behalf of our partners, after setting up an account. Customers can unsubscribe to the email at any point of time according to their desire by following the suggestion given at the bottom of the “” email.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

  • Location : Flat No. 4, Mayur Manor Society, 388 Shaniwar Peth, Pune, Maharashtra - 411030
  • Phone : +91 - 9527065426
  • Email :