1 Year Buy-back Guarantee

Students can return their purchased books back to UniText within 12 months of the order date. Returning books is made extremely easy and convenient with just 4 easy steps.

  • 1. Place your return request.
  • 2. Our delivery executive will come to pick up your order.
  • 3. He/She will verify the condition of the books.
  • 4. Once verified, he/she will refund 40% of your original order purchase payment instantly.
  • * Please note - This 40% does not include shipping charges.
  • * Please note - If your return order is below Rs 499/- than you will be charged Rs 25/- for pick up.
  • * Please note - Medical books (MBBS/BDS) are not applicable for 1 Year Buy-back Guarantee.

PROCEDURE -

Follow the below steps to return your books/order -

Website

  • 1. Log-in into your account.
  • 2. Go to Your Account, and click on ‘Returns Manager’.
  • 3. Select the books/order you wish to return.
  • 4. Click on ‘Return Selected Products’.
  • 5. Choose Return Type as ‘Buy-back’ and fill in other required information.
  • 6. Click on ‘Return’.

Mobile Application

  • 1. Log-in into your account.
  • 2. Click on ‘Setting’ and open ‘Returns and Affiliate’ page.
  • 3. Click on ‘Returns Manager’.
  • 4. Select the books/order you wish to return.
  • 5. Click on ‘Return Selected Products’.
  • 6. Choose Return Type as ‘Buy-back’ and fill in other required information.
  • 7. Click on ‘Return’.

Terms and Conditions

  • 1. Books should be returned within 12 months of order date.
  • 2. Books should be in good condition with no torn or missing pages.
  • 3. There should be none to minimum scribbles on the books.
  • * Please note - UniText reserves all rights to cancel the return of your books.
  • * Please note - You cannot return books if the university pattern is being revised in the following academic year.

15 Days Return Policy

Students can return their purchased books back to UniText within 15 days of the order date. Returning books is made extremely easy and convenient.

UniText provides students with 2 options -

  • 1. Return: Return your order and get a 100% refund, using the same mode of payment selected while making the purchase.
  • 2. Replacement: Get your order completely replaced.
  • 1. Place your return request. You can select one of the above 2 options while placing the order return request.
  • 2. Our delivery executive will come to pick up your order.
  • 3. He/She will verify the condition of the books.
  • 4. Once verified and depending on the option selected while placing the order return request, you will get a refund/replacement for your order return.

* Please note - Shipping charges (if any) will not be a part of refund amount.

PROCEDURE -

Follow the below steps to return your books/order -

Website

  • 1. Log-in into your account.
  • 2. Go to Your Account, and click on ‘Returns Manager’.
  • 3. Select the books/order you wish to return.
  • 4. Click on ‘Return Selected Products’.
  • 5. Choose Return Type as ‘Refund/Replacement’ and fill in other required information.
  • 6. Click on ‘Return’.

Mobile Application

  • 1. Log-in into your account.
  • 2. Click on ‘Setting’ and open ‘Returns and Affiliate’ page.
  • 3. Click on ‘Returns Manager’.
  • 4. Select the books/order you wish to return.
  • 5. Click on ‘Return Selected Products’.
  • 6. Choose Return Type as ‘Refund/Replacement’ and fill in other required information.
  • 7. Click on ‘Return’.

Terms and Conditions

  • 1. Books should be returned within 15 days of the order date.
  • 2. Books must be in original condition, unopened/unused with original tags and labels.
  • * Please note - UniText reserves all rights to cancel the return of your books.
  • * Please note - If you have made online payment, it will take 24 - 48 hours to initiate a refund once we pick up the shipment. Once a refund is initiated it takes 5-10 business days to get a full refund back in your account.

FAQs

Congratulations! On completing the semester. It's time to earn some money. Please go through our “1 Year Buy-back Guarantee” and initiate your order return request.

UniText has a 15 days free return policy, if you want to return or replace your books. Please go through our “15 Days Return Policy” and initiate your order return request.

We are extremely sorry for the inconvenience, you have a 15 days free return policy. Please go through our “15 Days Return Policy” and initiate your order return request.

Once we verify the condition and pick up the books/order. It typically takes 24-48 hours to initiate a refund. Once a refund is initiated it takes 5-10 business days to get a full refund back in your account.

You are welcome to return your books at UniText. Please visit during our normal operating hours Monday - Saturday (10:00 am - 7:00 pm).